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PCs: The Missing Manual is now out!

Eight months in the making, this massive, 600-page book is the manual that should have come with your PC.

PCs: The Missing Manual

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Web site privacy

Most Web sites offer a link called "Privacy" where you can read how that Web site collects information.

This Web site's Privacy Policy

This Web site uses no cookies, and doesn't collect any information about its users but for the two exceptions mentioned below.

IP header information

When a reader fills out a form to send me a question or report an error in one of my books, I receive the following information:
This shouldn't come as a surprise, as your computer passes its IP address, domain name and browser version to every Web site you visit. (It needs that information to communicate with your computer, sending it requested information.) The server that hosts my Web site passes that information on to me with the form's contents. This Internet Service Provider information often helps me diagnose a reader's computer problems.

I have no plans to use the name/e-mail information other than to possibly start an e-mail Computer Tips newsletter, if I ever get around to it. If I do, I'll send out one mailing to everybody who's e-mailed me a question. If the recipient wants the newsletter, they can send me an e-mail requesting to be on the mailing list. If they don't ask to be included, they can simply ignore my message and not receive the newsletter.

Book ordering

When people click a link to order a book or product from my Web site, they're directed to Amazon.com, a popular online shopping service. If they buy something, Amazon sends me a small percentage of the sale. I use this money to help pay the company who hosts this Web site on their server.

Amazon lets me know what products were ordered, and on what day. It doesn't let me know who ordered them.

Question of the Week

I occasionally use a few lines from a reader's e-mail in the "Question of the Week" section on my Web site. I don't use the reader's name, just a sentence or two phrasing their question.

No reader comments will ever appear on a book's cover without their written permission.

If this Privacy Policy bothers you, feel free to let me know.