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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Archive for 'Email'

Do I need to change my e-mail address to create a Microsoft Account?

Q: If I sign up for a Microsoft account in Windows 8 or 8.1, do I have to change my email address instead of staying with my current e-mail address? Will I have to pay a monthly fee, and will I have to notify everyone of my new email address? A: In a word, no. […]

Why doesn’t the Charms bar’s Share icon work in Internet Explorer?

Q: I’m reading through Windows 8 For Dummies. In the book’s Charms bar section, it says that the Charms bar’s Share icon lets you share via email whatever web page you’re looking at. When I try to do that my Charms bar’s Share box says “Nothing can be shared from the desktop.” Isn’t the desktop […]

Why does Windows show my file names in green letters?

Q: My friend sent me a folder with zipped files. When I opened it on my computer, Windows showed the files’ names in green letters, rather than the normal black. And when I tried to copy the zipped folder, Windows sent me this error message: “Confirm Encryption Loss. Do you want to copy this folder […]

Removing old photos from Windows XP’s Photo Printing Wizard

Q: I just received an e-mail with an attached photo. When I tried to print the photo with Windows XP’s Photo Printing Wizard, I found other, older photos that looked like they’d come from the Internet rather than e-mail. How do I delete those old, unwanted photos from the Photo Printing Wizard? A: Windows Photo […]

Where’s the “request read receipt” feature in Windows Live Mail?

Q: Windows XP’s Outlook Express had a Request Read Receipt feature that let me know when the recipient read my e-mail. That feature seems to be missing from Windows Live Mail. Where did it go? A: That feature, called “Request a read receipt for all sent messages,” lives on in Windows Live Mail. But finding […]