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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Archive for 'Error message'

Creating a Recovery Drive in Windows 8

Windows 8: How to create a Recovery Drive on a flash drive, DVD or CD. Be prepared for when your Windows 8 PC, laptop or tablet refuses to load.

Why doesn’t the Charms bar’s Share icon work in Internet Explorer?

Q: I’m reading through Windows 8 For Dummies. In the book’s Charms bar section, it says that the Charms bar’s Share icon lets you share via email whatever web page you’re looking at. When I try to do that my Charms bar’s Share box says “Nothing can be shared from the desktop.” Isn’t the desktop […]

What’s a Hi-Speed USB controller, and how do I add one?

Q: When I plug something into the USB port on my ancient Dell Inspiron 8000 laptop, I sometimes see a message that says, “There are no Hi-Speed USB host controllers installed on this computer.”  At the bottom of the notice is another note saying, “The US Composite Device will function at reduced speed.  You must add […]

Why does Windows show my file names in green letters?

Q: My friend sent me a folder with zipped files. When I opened it on my computer, Windows showed the files’ names in green letters, rather than the normal black. And when I tried to copy the zipped folder, Windows sent me this error message: “Confirm Encryption Loss. Do you want to copy this folder […]

Turning off the popup: Do you want to view only the webpage content that was delivered securely?

Q: On Internet Explorer, I keep seeing the security warning “Do you want to view only the webpage content that was delivered securely?” This happens when I’m on sites I visit daily. And it drives me crazy, because it appears on every page of the site. How do I eliminate it? A: Many webpages are […]