Q: I attempted to eliminate an unwanted Yahoo toolbar on my Firefox browser. Now, I’ve lost my browser bar, menu bar, and the standard buttons toolbar. I can’t do anything with Firefox. I tried System Restore. I also tried to drag the screen down, but nothing will move. How do I put the normal toolbars [...]

Q: I want to e-mail a photo in Windows XP. When I right-click the photo, choose Send To, and choose Mail Recipient, Outlook appears instead of Outlook Express. How can I make Outlook Express appear, instead, so I can mail my photo? A: Both Outlook Express and its pricier cousin, Microsoft Outlook, can send e-mail. [...]

Q: Is there a way to download Acrobat Flash Player and Acrobat Reader to my 64-bit version of Windows?  If I can’t use those programs on my 64-bit version of Windows, can I change my Windows version to 32-bit? A: Windows comes in both 32-bit and 64-bit versions. Your 64-bit version of Windows can download [...]

Q: Whenever I clicked my browser’s New Tab button, the new tabbed page used to show thumbnail views of my most visited Web sites, so I could select one at ease. This feature has now disappeared. Can I get it back or have I done something to banish it forever? A: No, you didn’t do [...]

Q: Internet Explorer doesn’t fill the screen when it opens. I can press F11 to make it fill the screen. But how can I open Internet Explorer so the Web page fills the monitor without hitting F11 or clicking the resize icon in the top-left corner? A: When you open Internet Explorer, it normally opens [...]