Q: I wanted to copy a program’s icon from the Start menu to the Desktop, but something went wrong. Now the icon has disappeared from the Start menu’s All Programs area, and it’s only on the Desktop. How do I put the icon back on the Start menu’s All Program’s area? A: Like many things [...]

Q: I purchased McAfee Internet Security 2011, I am not sure if I have a 32-bit computer or the 64-bit version that this program requires. Also, I do not know if I have Windows Vista or not. PC technicians usually repair my PC, and I don’t know what version came with my computer. How can [...]

Q: I’m the only user of my Windows computer. I have a USB flash drive where I keep personal pictures and emails from friends. My old Windows XP computer let me save pictures or emails on the drive. But when I try to save files on the drive with a newer version of Windows, I [...]

Q: I have had my computer for 14 months. All of a sudden when it boots up there is a prompt for me to sign into Windows Live Messenger. I can’t get it to stop. I do not nor have I ever used Windows Live Messenger. How do I get rid of it? A: Like [...]

Q: How can I tell how much space I’ll free up by emptying my Recycle Bin? A: When your computer runs low on storage space, most people tell you to empty your Recycle Bin. Like taking out the trash, it permanently deletes your recently deleted files, freeing up storage space. To empty your Recycle Bin, [...]