Welcome to Andy Rathbone's Web site

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Computing problems

Have a question about my books or your computer? Here’s the spot.

I answer some questions quickly; other times, I’ll point you in the right direction for an answer. And some questions are answered here each week on my website.

Some questions, however, require more time to answer than I can give.

Either way, your filling out this short form gives me the best chance of answering your question as quickly as possible.

Your name or nickname (required)

Your e-mail (required)

Please click in the boxes next to any of my books that you own.
(Click the wrong box? Click it again to remove the checkmark.)
 Windows 10 For Dummies, Second Edition
 Windows 10 For Dummies
 Windows 8.1 For Dummies
 Windows 8 For Dummies
 Windows 7 For Dummies
 Surface For Dummies
 Windows 8 For Tablets For Dummies
 Windows Vista For Dummies
 PCs: The Missing Manual
 Windows XP For Dummies, Second Edition
 Windows XP For Dummies, First Edition
 Windows Me For Dummies
 Windows 98 For Dummies
 Upgrading and Fixing PCs For Dummies


What brand of computer do you use?
(Click the downward-pointing arrow next to the box below and select your brand from the drop-down menu.)


What type of computer has the problem?
(Click the downward-pointing arrow next to the box below and select your brand from the drop-down menu.)


What version of Windows does it run?
(Don't know? Right-click the My Computer or Computer icon and choose Properties to see your version.)


What is your question?
(Type your question in the box. When done, click the Send button below.)