This Web site uses standard WordPress session cookies; they all expire as soon as you leave the site. The site doesn’t collect any information about its users but for the two exceptions mentioned below.

IP header information

When a reader sends me a question, reports an error in one of my books, or posts a comment, I receive the following information:

• The information you’ve typed into the form, including your e-mail address so I can respond to you.
• Standard browser information: Your computer’s IP address, domain name, and browser version.

This shouldn’t come as a surprise, as your computer passes its IP address, domain name and browser version to every Web site you visit. (The Web site needs that information to send your requested Web pages to your computer screen.) The server that hosts my Web site passes that information on to me with the form’s contents. This Internet Service Provider information often helps me diagnose a reader’s computer problems.

I have no plans to use your name/e-mail information other than to possibly start an e-mail Computer Tips newsletter, if I ever get around to it. If I do, I’ll send out one mailing to everybody who’s e-mailed me a question. If the recipient wants the newsletter, they can send me an e-mail requesting to be on the mailing list. If they don’t ask to be included, they can simply ignore my message and not receive the newsletter.

Book ordering

When people click a link to order a book or product from my Web site, they’re directed to Amazon.com, a popular online shopping service. If they buy something, Amazon sends me a small percentage of the sale. I use this money to help pay the company who hosts this Web site on their server.

Amazon lets me know what products were ordered, and on what day. It doesn’t let me know who ordered them.

Question of the Week

I occasionally include a few lines from a reader’s e-mail or comment in a Web post. I don’t use the reader’s name, just a sentence or two phrasing their question.

No reader comments will ever appear on a book’s cover without their written permission.

If this Privacy Policy bothers you, feel free to let me know.