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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Archive for 'Upgrading and Fixing Computers Do-It-Yourself For Dummies'

Can I use a System Image on a different PC?

Q: You said earlier that there may be trouble when putting a System Image onto a different PC. I always thought that when my PC finally goes kaput, I could put the old PC’s System Image onto the new one. That way I’d be right where I started. What should I do? A: First, a […]

How can I tell how much space my Recycle Bin consumes?

Q: How can I tell how much space I’ll free up by emptying my Recycle Bin? A: When your computer runs low on storage space, most people tell you to empty your Recycle Bin. Like taking out the trash, it permanently deletes your recently deleted files, freeing up storage space. To empty your Recycle Bin, […]

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Fixing those Low on Virtual Memory messages

Q: What is virtual memory? Windows XP keeps sending me messages that my virtual memory is low. Also, what does it mean when my computer says that I don’t have enough storage on my computer? A: Windows uses memory to run the programs you see on your screen. When Windows asks for more memory than […]

Why does my hard drive drag down my Windows Experience Index score?

Q: When buying a new Hewlett Packard computer online, I customized it for the most power. But my Windows Experience Index shows only 5.9, with my weak link being my hard disk transfer speed. I’m really disappointed. How much stock should I put into Windows rankings? Can I do better by replacing my current hard […]