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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This Web site keeps you up-to-date on me, my books, and your computers. Each week, I answer a reader's question on-line.

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Windows 7 For Dummies

Windows 7 For Dummies

The perfect plain-English guide to the much-anticipated release of Windows 7!

I can’t send a Web page through Windows Live Mail!

Q: I can’t send a web page through Windows Live Mail.

On Internet Explorer 8’s Page menu, the “Send Page by E-mail” and “Send Link by E-mail” options are both “grayed out,” and I can’t choose them. Help!

A: Windows 7 lacks an e-mail program, an inconvenience Microsoft tries to remedy by supplying the free “Windows Live Mail” e-mail program.

But once installed, Windows Live Mail doesn’t always tell Internet Explorer that it’s now in charge of your e-mail, leading to the “grayed out” options shown in the image above.

The fix? You must whisper in Internet Explorer’s ear about your new e-mail program by following these steps:

  1. Click the Start button and choose Default Programs.
  2. Choose the bottom option, “Set Program Access and Computer Defaults.”
  3. Click the word Custom.
  4. In the section called “Choose a default web browser,” choose Internet Explorer.
  5. In the section called “Choose a default e-mail program,” choose Windows Live Mail.
  6. Click OK to save your changes.

Windows 7 tells Internet Explorer to start using Windows Live Mail, and the options on Internet Explorer’s Page menu begin working again.

Not using Windows Live Mail or any other e-mail program? If you log onto a Web site to read your e-mail, Internet Explorer’s disabled links have a different problem.

Comments

Comment from Janey Murray
Time February 11, 2010 at 11:41 am

As usual, your information is excellent and written in a manner that is easy to understand. What would we do without you?

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