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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

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Windows 7 For Dummies

Windows 7 For Dummies

The perfect plain-English guide to the Windows 7!

I can’t send a Web page through Windows Live Mail!

Q: I can’t send a web page through Windows Live Mail.

On Internet Explorer 8′s Page menu, the “Send Page by E-mail” and “Send Link by E-mail” options are both “grayed out,” and I can’t choose them. Help!

A: Windows 7 lacks an e-mail program, an inconvenience Microsoft tries to remedy by letting people download the free “Windows Live Mail” e-mail program.

But once installed, Windows Live Mail doesn’t always tell Internet Explorer that it’s now in charge of your e-mail, leading to the “grayed out” options shown in the image above.

The fix? You must whisper in Internet Explorer’s ear about your new e-mail program by following these steps:

  1. Click the Start button and choose Default Programs.
  2. Choose the bottom option, “Set Program Access and Computer Defaults.”
  3. Click the word Custom.
  4. In the section called “Choose a default web browser,” choose Internet Explorer.
  5. In the section called “Choose a default e-mail program,” choose Windows Live Mail.
  6. Click OK to save your changes.

Windows 7 tells Internet Explorer to start using Windows Live Mail, and the options on Internet Explorer’s Page menu begin working again.

Not using Windows Live Mail or any other e-mail program? If you log onto a Web site to read your e-mail, Internet Explorer’s disabled links have a different problem.

Possibly related posts:

  1. Turning off digital signatures in Windows Live Mail
  2. Switching Windows Mail’s e-mail collection from automatic to manual
  3. Using “Blind Carbon Copy” when sending e-mail
  4. Avoiding attack sites on the Internet with Firefox
  5. Printing small portions of a document or Web page

Comments

Comment from Janey Murray
Time February 11, 2010 at 11:41 am

As usual, your information is excellent and written in a manner that is easy to understand. What would we do without you?

Comment from drfair
Time February 24, 2010 at 7:19 am

This doesn’t seem to work in Vista to solve this problem. Any ideas?

Comment from Ray Barrington
Time March 23, 2010 at 8:42 am

Thanks Andy, sutch a simple answer to a very annoying problem, why couldn`t I find the answer in the Live Mail help facility??

Comment from Simon
Time March 24, 2010 at 2:58 pm

Thanks Andy!

Comment from Al Cavalieri
Time March 30, 2010 at 6:34 am

What would we do without clear and straightforward answers like yours?
Sincere thanks!
ALC

Comment from V
Time April 25, 2010 at 10:06 am

Thank you! Windows 7 should send us to you instead of their unhelpful Help option.

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