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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Tag: lost password

How can I retrieve a forgotten Windows 7 password?

Q: My friend forgot his Windows 7 password. If I give him my Windows 7 System Repair Disc, can he restore his system to a point before he gave it a password? And will my System Repair Disc work on his computer? A: First, a lost password isn’t a problem in Windows 7. It’s no […]

Retrieving a lost Windows XP Administrator password

Q: We had a death in the family, and I inherited a Dell Vostro PC with Windows XP Professional Version 2002 Service Pack 2.¬†Unfortunately, I cannot get into any of the administrator properties under User Accounts because I do not know the previous owner’s passwords.¬† Is there some way I can reset the computer back […]