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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Archive for 'Software'

Formatting a hard drive with NTFS

Q: I tried to create a System Image on my external hard drive, but Windows came up with this message: “This drive cannot be used to store a system image because it is not formatted with NTFS.” The hard drive already has some files. How do I format the drive to NTFS? A: Creating a […]

How do I go back to Internet Explorer 8 from IE9?

Q: I recently upgraded to Internet Explorer 9. My bank’s website doesn’t work very well with Internet Explorer 9. How do I uninstall Internet Explorer 9 and go back to Internet Explorer 8? A: Microsoft began offering Internet Explorer 9 on March 14, 2011. Like any new piece of software, some people love it and […]

Preserving your privacy in Windows

Q: I sometimes visit sites that I don’t want others to know about. How can I hide these from other people who may visit my computer? A: The more you work with your computer, the more your computer knows about you. In fact, Windows probably knows a lot more things about you than you suspect. […]

How do I use Sticky Notes in Windows 7?

Q: In Windows 7 for Dummies, I cannot find any reference on Sticky Notes. How do I use and save Sticky Notes to highlight a point or a text in a document? A: With Windows 7’s Sticky Notes, what you see is what you get: They’re an electronic equivalent of a real-life sticky note: A […]

Turning off the popup: Do you want to view only the webpage content that was delivered securely?

Q: On Internet Explorer, I keep seeing the security warning “Do you want to view only the webpage content that was delivered securely?” This happens when I’m on sites I visit daily. And it drives me crazy, because it appears on every page of the site. How do I eliminate it? A: Many webpages are […]