Faced with a Blue Screen of Death (BSOD) in Windows 7? Your laptop or computer may be overheating.

Q: I am 84 years of age and hooked on computers which I find indispensable in daily life. I often come across problems for which no answer seems available, even with advice from younger ones. Am I expecting too much from this wonderful machine, or is there an answer somewhere? A: Yes, there is an […]

Q: In Windows Vista, I’m now seeing a small window appearing at the screen’s bottom-right corner saying, “Windows has blocked some startup programs.” How do I get rid of this message? A: You’re seeing yet another annoying Windows Vista feature. When you try to run some programs, Vista’s User Account Control (UAC) normally steps in, […]

Q: I use Windows Live Mail for e-mail. When people using Outlook Express (and perhaps other programs as well) try to reply to my messages they see the following error message: “You cannot send digitally signed messages because you do not have a digital ID for this account.” I can turn off the digital signatures […]

Q: I’m stumped…I have Windows XP Home Service Pack 1 installed on my computer, yet I can’t seem to send or receive instant messages. Whenever I try to sign on to Windows Messenger I receive this message: Signing in to .NET Messenger Service failed because the Service is not compatible with the version of the […]