Q: On Internet Explorer 8′s Page menu, the “Send Page by E-mail” and “Send Link by E-mail” options are both “grayed out,” and I can’t choose them. I normally  log on to a Web site to send and receive my e-mail.

A: Windows 7 lacks an e-mail program, which causes more than a few problems. Microsoft expects people to download and install its free Windows Live Mail e-mail program. Or, you can download competing free e-mail programs like Thunderbird, and install them to handle your e-mail chores.

But if you’re using a Web-based e-mail service, like the ones provided by many Internet Service Providers like AT&T, you’re left in the lurch: Internet Explorer doesn’t consider them to be e-mail programs, so it won’t let you send pages and links using its menu.

So, since those menu options are grayed out, you’re stuck with these convoluted steps:

1. Highlight the link you want to send from within Internet Explorer’s Address bar.
2. Right-click the highlighted link and choose Copy.
3. Log on to your e-mail service and create a new e-mail.
4. Right-click inside your blank e-mail and choose Paste.

The link will appear in your e-mail window, ready for you to send to a friend.

The grayed-out links begin working once you install an e-mail program like Windows Live Mail, but you still might have to make a few extra tweaks.

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