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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Internet Explorer won’t let me send pages or links by e-mail!

Q: On Internet Explorer 8′s Page menu, the “Send Page by E-mail” and “Send Link by E-mail” options are both “grayed out,” and I can’t choose them. I normally log onto a Web site to send and receive my e-mail.

A: Windows 7 lacks an e-mail program, which causes more than a few problems. Microsoft expects people to download and install its free Windows Live Mail e-mail program. Or, you can download competing free e-mail programs like Thunderbird, and install them to handle your e-mail chores.

But if you’re using a Web-based e-mail service, like the ones provided by many Internet Service Providers like AT&T, you’re left in the lurch: Internet Explorer doesn’t consider them to be e-mail programs, so it won’t let you send pages and links using its menu.

So, since those menu options are grayed out, you’re stuck with these convoluted steps:

  1. Highlight the link you want to send from within Internet Explorer’s Address bar.
  2. Right-click the highlighted link and choose Copy.
  3. Log on to your e-mail service and create a new e-mail.
  4. Right-click inside your blank e-mail and choose Paste.

The link will appear in your e-mail window, ready for you to send to a friend.

The grayed-out links begin working once you install an e-mail program like Windows Live Mail, but you still might have to make a few extra tweaks.

Comments

Comment from Dajonda
Time August 6, 2013 at 8:22 am

The “send link” and “send page” are no longer whited out but the link sent is not underlined so it does not function as a link for the recipient. Also to send the page I first have to “allow” it to open outside of “protected mode”. Is there any way to make “send link” and “send page” work better? (Using IE 10)
Windows 7 is great BTW.

Comment from John B
Time October 17, 2013 at 6:58 am

“Comment from Dajonda
Time August 6, 2013 at 8:22 am

The “send link” and “send page” are no longer whited out but the link sent is not underlined so it does not function as a link for the recipient. Also to send the page I first have to “allow” it to open outside of “protected mode”. Is there any way to make “send link” and “send page” work better? (Using IE 10)
Windows 7 is great BTW.”

THIS is precisely the problem I am having-right now in Oct’ 2013.
Do you know whether this problem has been sorted yet?
And what the solution might be?
I UTTERLY LOATHE BOTH W7 AND ALSO ‘LIVE MAIL’ Vista with Win Mail worked perfectly for me. I also I hate Ie 9, preferring IE 8. And while I am at the ‘hating’ business, I also hate this filthy ‘Samsung’ laptop where I can’t tell whether caps are on or not, and which also has no manual ‘off’ switch for its broadband tx/rx.

Comment from Andy Rathbone
Time October 17, 2013 at 12:22 pm

John B: I’m afraid that I don’t know of a way to solve that problem.

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