Q: I tried to find out how to attach a document to an email in your book. I followed the steps, but my email instantly changed to a “SkyDrive photo album.” I’m trying to attach scanned documents, not photos. Your book doesn’t address any of this, and it doesn’t even mention SkyDrive. What’s wrong? A: […]

Q: What is virtual memory? Windows XP keeps sending me messages that my virtual memory is low. Also, what does it mean when my computer says that I don’t have enough storage on my computer? A: Windows uses memory to run the programs you see on your screen. When Windows asks for more memory than […]

Q: Where can I buy one of those little rubber address stamps you describe on page 118 in your book Windows XP For Dummies, 2nd Edition? A: Ah, the old rubber stamp trick. See, no matter how fancy a printer you buy, you’ll almost always be let down in one key area: Printers can’t print […]

Q: I am about to tear my hair out! I’ve nagged the techs who set up this computer until they duck and run. My email name is spelled wrong, and I can’t get it changed on my outgoing emails. HELP! A: When you’ve accidentally misspelled your own name in your e-mail program, how do you […]

Q: When buying a new Hewlett Packard computer online, I customized it for the most power. But my Windows Experience Index shows only 5.9, with my weak link being my hard disk transfer speed. I’m really disappointed. How much stock should I put into Windows rankings? Can I do better by replacing my current hard […]