Q: I just received an e-mail with an attached photo. When I tried to print the photo with Windows XP’s Photo Printing Wizard, I found other, older photos that looked like they’d come from the Internet rather than e-mail. How do I delete those old, unwanted photos from the Photo Printing Wizard? A: Windows Photo […]

Q: I am trying to copy digital photos from my computer to a compact disc to play on my TV’s Panasonic DVD player. But even when I tell Windows 7 to create a CD using the “With a cd/dvd player” option, my DVD player can’t display the photos. The DVD player just says, “Cannot open […]

Q: I’m trying to install a program, but I don’t know if my computer has a 32-bit or 64-bit version of Windows. I don’t even know what version of Windows I have. PC technicians usually repair my PC, and I don’t know what version came with my computer. How can I find out if my […]

Q: I’m the only user of my Windows computer. I have a USB flash drive where I keep personal pictures and emails from friends. My old Windows XP computer let me save pictures or emails on the drive. But when I try to save files on the drive with a newer version of Windows, I […]

Q: How do I alphabetize the Favorites list in my Windows 7 folders? A: Open any folder in Windows 7, and you’ll spot the Favorites list in the top left corner. This handy collection of shortcuts starts with only three entries: Desktop, Downloads, and Recent Places. Click the Desktop entry to see the contents of […]