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I'm one of today's best-selling computer book writers, with more than 15 million books in print.

This website keeps you up-to-date on my books, and your computers. Each week, I answer a reader's question on-line.

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Archive for 'Windows versions'

My laptop keeps opening windows and menus by itself!

Q: When I leave my laptop’s mouse pointer hovering over certain places on the screen, it opens and closes items by itself. This happens throughout Windows 7, even when I inadvertently leave the pointer resting over something. Is there any way I can make Windows only open things when I click them? A: Laptops and […]

Windows DVD Maker says the “Temporary Directory is not Accessible”

Q: I am trying use Windows DVD maker to make a photo slide show. After I load the pictures and click the next icon, I receive this error message: “Error synchronizing project – The temporary directory is not accessible.” Why do I receive this message, and how do I make it work? A: Windows does […]

Why does Windows show my file names in blue letters?

Q: I just noticed that some of my file names have changed to a bluish color in Windows Explorer. They still seem to work okay, but the names are in blue letters. I’ve seen this before, but it was always just one file. This time all the files in one of my folders have changed […]

Why does Windows show my file names in green letters?

Q: My friend sent me a folder with zipped files. When I opened it on my computer, Windows showed the files’ names in green letters, rather than the normal black. And when I tried to copy the zipped folder, Windows sent me this error message: “Confirm Encryption Loss. Do you want to copy this folder […]

Setting up multiple Home pages in Internet Explorer 9

Q: I can’t find the arrow next to the Home page button mentioned on page 150 of Windows 7 For Dummies. I want to use several Home pages, each opened with its tab along the page’s top. What do I do? A: Microsoft released a new version of Internet Explorer through Windows Update, which replaced […]